I have to help my dumbshit cousin fix his outlook program via long distance phone call, and I don't use this program.
Anyone have a good how to link for setting up users in this program?
Microsoft outlook
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Users or email accounts? Outlook just uses the MS Windows user accounts so if you are in one windows account you can only access your own outlook.pst file.
As far as setting up an email address, when you start up outlook the first time it will ask you what mode you want it in. I'm guessing your cousin will want to choose Internet email only. My guess is he isn't using an Exchange email server, which is his other choice. Then it will allow him to set up an email address. As usual he'll need to know the server settings and if his server uses SSL.
Anyway you go to Tools and choose Email Accounts. Comes up with a choice to add new email accounts or to just view ones already added. He will choose the Add a new email account. Click Next. (Note: If he has no email accounts set up this is the default choice, otherwise by default the choice is set to view email accounts.) Next you have to choose what type of an email account you are setting up. He/she/it will choose 'Pop3' most likely. Click Next. Your other choices are MS Exchange server, Imap, Http and additional server types. The next POP3 screen asks for your info, the server info and the Logon info. Left top quadrant asks for Your name and email address. Next to it in the Right top quadrant it asks for the Incomming (pop3) mail server and the outgoing (SMTP) mail server. You'll probably have to go and find out what these servers are and tell them what to type in.
Next they have to go in the Left Lower quadrant and type in the Username and Password. I'm fairly certain they'll want to check the 'Remember Password' setting but will want to leave the Log on using Secure Password Authentication (SPA) option.
In the Lower Right Quadrant, after they filled out all of this info, they can click the Test Account setting. It will do 5 tests. Check the two servers, connect to the SMTP server, send a test message, connect to the POP3 server and attempt to download the message.
IF the POP server requires SSL, BEFORE he/she/it clicks the 'Test Account Settings' button, they need to be instructed to click on the 'More Settings' button in the very lower right corner (quadrant). Here is the usual MS style settings window with 4 tabs. First tab is just the name and some user info, they don't need to touch it. 2nd tab is the outgoing server info and they probably do not need to touch it. The 3rd tab is the 'Connection' tab and they shouldn't need to touch it if windows/IE already knows their internet connection settings. The 4th and final Tab is "Advanced" and this is where they can set the POP and SMTP servers to SSL. I don't think many ISPs use SSL connection but if its a work email then there might be a good chance that they will need it. Anyway some of this information will be easy to find on the ISP's website. 99.9% of all large ISPs have a howto website set up for Outlook, Eudora and some other email clients. Once they are finished with the SSL or SMTP security settings, they can click Ok and Test their settings. Once all 5 tests come back without an error (tests are shown in a 2nd window that pops up which can be closed when all the tests are finished) they can hit Next. At this point all is set up. They are in the Email accounts summary screen that shows all the email accounts set up with the outlook.
Again, if they actually want to set up seperate users, they need to set up new users in windows. Outlook stores your Outlook.pst file in your 'home' directory in windows. When you log into your new user account, windows will set up new 'profiles'/configuration files under your directory, which should include new email config files as well. When you start outlook in that account the first time, you'll be asked to set up your account from scratch. Of course if the wife and the husband or the whole family shares the same damn email address, there is no use in doing this, or you can set up the outlook.pst file somewhere outside of the user home directories so that it doesn't matter which account you are logged in with, you have global access to it.
Obviously if they are attempting to set up a hotmail or webmail account, they will need to choose http instead of POP3 when it asks for the type of email service they are looking to set up.
Good luck!
As far as setting up an email address, when you start up outlook the first time it will ask you what mode you want it in. I'm guessing your cousin will want to choose Internet email only. My guess is he isn't using an Exchange email server, which is his other choice. Then it will allow him to set up an email address. As usual he'll need to know the server settings and if his server uses SSL.
Anyway you go to Tools and choose Email Accounts. Comes up with a choice to add new email accounts or to just view ones already added. He will choose the Add a new email account. Click Next. (Note: If he has no email accounts set up this is the default choice, otherwise by default the choice is set to view email accounts.) Next you have to choose what type of an email account you are setting up. He/she/it will choose 'Pop3' most likely. Click Next. Your other choices are MS Exchange server, Imap, Http and additional server types. The next POP3 screen asks for your info, the server info and the Logon info. Left top quadrant asks for Your name and email address. Next to it in the Right top quadrant it asks for the Incomming (pop3) mail server and the outgoing (SMTP) mail server. You'll probably have to go and find out what these servers are and tell them what to type in.
Next they have to go in the Left Lower quadrant and type in the Username and Password. I'm fairly certain they'll want to check the 'Remember Password' setting but will want to leave the Log on using Secure Password Authentication (SPA) option.
In the Lower Right Quadrant, after they filled out all of this info, they can click the Test Account setting. It will do 5 tests. Check the two servers, connect to the SMTP server, send a test message, connect to the POP3 server and attempt to download the message.
IF the POP server requires SSL, BEFORE he/she/it clicks the 'Test Account Settings' button, they need to be instructed to click on the 'More Settings' button in the very lower right corner (quadrant). Here is the usual MS style settings window with 4 tabs. First tab is just the name and some user info, they don't need to touch it. 2nd tab is the outgoing server info and they probably do not need to touch it. The 3rd tab is the 'Connection' tab and they shouldn't need to touch it if windows/IE already knows their internet connection settings. The 4th and final Tab is "Advanced" and this is where they can set the POP and SMTP servers to SSL. I don't think many ISPs use SSL connection but if its a work email then there might be a good chance that they will need it. Anyway some of this information will be easy to find on the ISP's website. 99.9% of all large ISPs have a howto website set up for Outlook, Eudora and some other email clients. Once they are finished with the SSL or SMTP security settings, they can click Ok and Test their settings. Once all 5 tests come back without an error (tests are shown in a 2nd window that pops up which can be closed when all the tests are finished) they can hit Next. At this point all is set up. They are in the Email accounts summary screen that shows all the email accounts set up with the outlook.
Again, if they actually want to set up seperate users, they need to set up new users in windows. Outlook stores your Outlook.pst file in your 'home' directory in windows. When you log into your new user account, windows will set up new 'profiles'/configuration files under your directory, which should include new email config files as well. When you start outlook in that account the first time, you'll be asked to set up your account from scratch. Of course if the wife and the husband or the whole family shares the same damn email address, there is no use in doing this, or you can set up the outlook.pst file somewhere outside of the user home directories so that it doesn't matter which account you are logged in with, you have global access to it.
Obviously if they are attempting to set up a hotmail or webmail account, they will need to choose http instead of POP3 when it asks for the type of email service they are looking to set up.
Good luck!